Shipping policy

Thank you for shopping with SiliSuit. We are committed to getting your order to you as quickly and securely as possible.

Order Processing

Orders are typically processed within [1–3 business days] after payment is received. Orders are not processed or shipped on weekends or holidays.

You will receive a confirmation email once your order has shipped, including tracking information when available.

Shipping Locations

We currently ship domestically within the United States and U.S. territories.

Order Tracking

Once your order has shipped, you will receive tracking information via email.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is shipped to the address provided by the customer and is returned due to an incorrect or incomplete address, refused delivery, or failure to claim the package, SiliSuit is not responsible for replacing or reshipping the order at our expense. Customers who wish to have the order reshipped will be responsible for any additional shipping charges. If a refund is requested instead, SiliSuit reserves the right, at its sole discretion, to deduct the original shipping cost (including the actual shipping cost for orders that qualified for free shipping) and any applicable carrier or return shipping fees from the refund.

Lost or Damaged Packages

SiliSuit is not responsible for packages lost, stolen, or damaged during transit. If your package arrives damaged, please contact the shipping carrier directly to file a claim.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

SiliSuit
Email: support@silisuit.com